Tell us about a file or an order that is illegal or unsafe.
You need no account. A person reads each notice, and no automated system decides it.
We answer each notice in writing.
- We confirm receipt by email.
- We aim to decide within 5 working days, and within 3 for product safety. Where life or safety is at risk we act without delay.
- We tell you our decision and how to challenge it. We answer a challenge within 10 working days.